General Knowledge System is a computer program for the collection, organization and sharing of knowledge. Using the hypertext model, it allows individuals in one or more work groups to collect and organize information as it presents itself during the daily routine. Sharing data, information and knowledge in real time allows the individuals in an organization to improve the organizational efficiency and success of the organization or business. Over time, this information provides a tangible record of the business experience. This experience can be analyzed and organized to form a knowledge base for future use and sharing with others.